ATTENTION: Holiday Orders....
Normally our return/exchange policy is such that the original must be returned to us within 15 days in order to receive an exchange or refund (less the shipping). However, we recognize that this time of year, many of our orders are purchased as gifts, and may not necessarily be received by the recipient in the 15-day time frame. Therefore, all orders placed between November 1, 2007 and December 25, 2007 will have until January 10, 2008 for any exchanges/refunds.
Unless our beading supplies are backordered (in which case you would be contacted and notified), we will complete and ship out all orders from our end within 3-5 business days. However, delivery times may be extended during the busy holiday season due to increased processing loads at individual post offices. Although we will make every possible effort to ensure prompt delivery, we cannot guarantee that your order will be received by any specific date. We encourage you to place your orders well before the holiday rush. Thank you!!
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